Shipping Address:We only ship to the confirmed address on the credit card. This is for your protection as well as ours to avoid credit card fraud.
Delivery Time: Standard ground shipping generally runs 3 to 5 business days. Orders are usually processed within 24 hours excluding weekends and holidays but may take 72 hours. If there is a delay longer you will be notified on how long. Orders will not begin processing until our credit card processor confirms the payment, which is usually immediate. Tracking number(s) will be provided if available. Note: We make every effort to note any products that are not currently in stock and the expected date as soon as the vendors informs us.
Shipping Damages or Shortages: Packages should be checked upon delivery for damage or shortages. The carrier must be informed and note either of these problems. Any damages or shortages must also be reported to us, within 72 hours of receipt of shipment.
Incorrect Addresses Charges: All orders that cannot be delivered and are returned to the shipper because the ship to address was incorrect will incur a £10.00 charge for reprocessing. Return Policy: Our vendors guarantees against manufacturers defects for minimum 7 days from date of delivery to 30 days. Defective merchandise will be replaced with another like product upon return and receipt of the defective item, including all parts, manuals, and packaging. no refunds are offered.
Products that exceed our return policy but have a Manufacturers Warranty should be returned directly to the manufacturer according to their instructions. These typically are 1 to 3 years, please be sure to register your product with any manufacture that requires it.
Shipping and Returns policy is subject to change without notice. You are always welcome to request a current copy of any of our policies.
